Ferrago | Effective Date: 22 May 2026
Ferrago ("we", "us", or "our") is a business automation and lead generation agency based in Dubai, United Arab Emirates. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our GoHighLevel-powered platform accessible at my.ferrago.ai.
By using our services, you agree to the collection and use of information as described in this policy.
We may collect the following personal information from clients and leads:
• Full name and business name
• Email address and phone number
• Business address and location
• Payment and billing information (processed securely via GoHighLevel)
• Communication history and preferences
For our real estate agent and brokerage clients, we may process lead data including:
• Prospective buyer and seller contact details
• Property preferences and search criteria
• Inquiry and engagement history
• Advertising interaction data (e.g., Meta/Google Ads)
• Device and browser information
• IP address and approximate location
• Usage data and analytics from our platform
• Cookies and similar tracking technologies
We use the information we collect to:
• Deliver and manage our lead generation and automation services
• Process payments and manage billing
• Communicate service updates, reports, and support
• Run advertising campaigns on behalf of clients (real estate)
• Improve our services and platform performance
• Comply with legal obligations under UAE law
We do not sell your personal information. We may share data with:
• GoHighLevel (our CRM and automation platform provider)
• Advertising platforms (Meta, Google) for campaign management
• Payment processors for billing purposes
• Legal authorities if required under UAE Federal Law
We retain personal data only as long as necessary to provide our services or as required by UAE law. Client data is typically retained for a minimum of 5 years in accordance with UAE commercial regulations. You may request deletion of your data subject to legal retention requirements.
We implement industry-standard security measures to protect your data, including encrypted transmission (SSL/TLS), access controls, and secure cloud storage. However, no method of electronic transmission is 100% secure and we cannot guarantee absolute security.
As a data subject, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications at any time
• Lodge a complaint with relevant UAE data protection authorities
Our platform uses cookies to enhance user experience and track campaign performance. You may configure your browser to refuse cookies, though this may limit certain functionality.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
We reserve the right to update this Privacy Policy at any time. Changes will be communicated via email or posted on our platform. Continued use of our services constitutes acceptance of the updated policy.
For any privacy-related inquiries or data requests, please contact us at:
Ferrago
Dubai, United Arab Emirates
Email: [email protected]
Website: ferrago.ai